La siguiente sección contiene algunas de las preguntas más comunes sobre el proyecto, su construcción y la futura Planta de Tratamiento de Agua de West Parish.
Drinking water for Springfield, Ludlow, and several other communities in the lower Pioneer Valley is currently treated at the West Parish Filters Water Treatment Plant in Westfield. The plant was originally built in 1909, expanded between the 1920s and 1960s, and was last significantly modernized in 1974 following passage of the Safe Drinking Water Act. The new West Parish Water Treatment Plant is an entirely new treatment facility that will be built to replace this 50+ year old infrastructure.